Airing of Grievances: Five Guys Midtown is “The Worst Five Guys I’ve Ever Been To”
I try my best not to be too negative on this site, but that doesn’t mean you shouldn’t be able to vent. Every once in awhile I’ll share some of the more angry useful emails I get in a post called “Airing of Grievances”. (If the Eater Complaints Dept. would like royalties, I’ll be happy to pay up…)
I’ve got a beef with the Five Guys on 55th St. (btw. 5+6th). My beef is pretty simple: It’s the worst Five Guys I’ve ever been to, and I’ve been to a lot of Five Guys (DC, Philly, two different ones in DE, the one by my apartment in Park Slope). Simply put every time I’ve been there they’ve managed screw something up.
When they were first opening my office faxed an order in and when I came to pick it up the manager claimed the fax machine wasn’t turned on. I said that wasn’t possible because our machine clearly said it went through. He agreed to go look and low and behold came back with our order. While I was then waiting to have them prepare it, someone else came in to pick up a faxed order and he told them the exact same lie he told me. Since then I’ve been there a few times and each time they find a way to screw up my order (no bacon, wrong toppings, missing 2nd patty for the regular burger!).
But wait… there’s more.
Posted by Zach Brooks at 4:11 pm, November 5th, 2008 under Airing of Grievances, Five Guys.