You guys had a lot to say about the news that Bruegger’s bagels was planning on opening stores in Manhattan… and the CEO has responded in the comments: “I am the CEO of Bruegger’s and would like to respond. As for research, these comments confirmed our the work we did – Manhattanites are very opinionated about bagels. This is why we are not looking to displace your local favorites by entering neighborhood locations. (Though I am familiar with H&H and Ess-a-bagel and am not conceding that they are better.) As for our product we make our own fresh dough, boil and bake in each location in small batches so the bagels are fresh and hot. Our bagels have won “best of” awards year after year in cities across the country. We don’t believe bagels (or, for that matter, any food) should be “oversized”. We pride ourselves on offering healthy, wholesome food, in a warm, inviting atmospere with great guest service. And while we are known for our bagels we offer much more – sandwiches and paninis , hearty soups, fresh tossed salads, organic and fair trade coffee and desserts. Though we are new to Manhattan we have over 30 locations in New York State. We hope we will be as welcomed in Manhattan.”
When you guys speak, rich important people listen!
Posted by Zach Brooks at 2:45 pm, May 6th, 2009 under Bagels.