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Airing of Grievances: Carvel is no Ben & Jerry’s

I don’t want you to take all that pent up anger into the weekend, so every week I provide a space for people to complain about stuff.  (Eater Complaints Dept., your royalty check is in the mail).  Again this week, the complaint revolves around something that was supposed to be free.  Isn’t it funny how so many of these are about free food?  In some ways it doesn’t make any sense. I mean it’s free… what’s there to complain about?  But on the other hand, nobody likes being screwed out of what has rightfully been promised to them by well paid public relations companies.  A lot of free ice cream was given out this week.  And yet one company, may have done more harm then good…

I’m a regular reader of Midtown Lunch and I wanted to let you know that Carvel’s promotion today for free arctic and coffee blenders was a complete scam. I went to the only 2 Carvel stores in Midtown and was told at both locations that they were not giving away anything today. Actually, the douchebag working in Times Square didn’t even have the decency to say anything to me. When I asked him about the promotion he wagged his finger at me and then moved on to the next customer with no further acknowledgment or apology. The two bumbling idiots working in Penn Station claimed that they were not giving away any of the frozen drinks because they didn’t have any of the ingredients for them. I don’t know what’s going over there at Carvel but they better get their act straight or they’ll be a relic of the good ol’ days in the not too distant future. Ben & Jerry’s and Baskin Robbins pulled off their promotions without a hitch and probably won a lot of customers in the process. Carvel’s antics will only drive more customers to their clearly more competent (and honest) competitors. Sorry for the rant. I just wanted to let you know so that perhaps you could inform our fellow Midtown Lunchers of Carvel’s deceitful sales tactics.

You would think that a company that could figure out how to mold ice cream into the shape of a killer whale would be able to handle a free milkshake promotion.  Got your own grievance to air?  Email it to zach@midtownlunch.com

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Comments

Comment from Lee Ann
Time: May 2, 2008, 9:53 am

Did you email Consumerist.com? I bet they would flip out! Carvel had the promotion advertised on their site - which CLEARLY said “at ALL locations!”

Oh awful feelings…

Comment from Danny
Time: May 2, 2008, 10:40 am

McDonalds on 6th ave between 46th and 47th pulls the same thing for example the two bacon egg and cheese biscuits for $3 advertised on tv they sell for $4. The free coffee day they had a few months ago they werent giving away unless you specifically told them its supposed to be free.

Comment from Tim
Time: May 2, 2008, 11:24 am

Don’t write the Consumerist.com, send a letter directly to Cookie Puss. He’ll get down to this.

Comment from Marina
Time: May 2, 2008, 11:37 am

LOL! Cookie Puss…..so funny!

Comment from BlackSheep
Time: May 2, 2008, 11:41 am

I’d rather bite Cookie Puss’ delicious sugar cone nose off….

Comment from To Danny
Time: May 2, 2008, 1:49 pm

McDonald’s ads always have the fine print “Prices higher in manhattan” on there TV ads.

Comment from Rudy McBagel
Time: May 2, 2008, 2:51 pm

As much as I love the US and the present Mrs McBagel if find it very difficult to forgive your country for McDonalds.

Although Liv Tyler dose somewhat rectify this.

Have a very nice weekend very nearly everyone.

Comment from Shauna
Time: May 2, 2008, 3:56 pm

fudgy the whale used to be the SHIT back in the day… my how times change.

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