Airing of Grievances: “Friends Don’t Let Friends Support Baja Freah”
I try my best not to be too negative on this site, but that doesn’t mean you shouldn’t be able to vent. Every once in awhile I’ll share some of the more angry useful emails I get in a post called “Airing of Grievances”. (If the Eater Complaints Dept. would like royalties, I’ll be happy to pay up…)
The Baja Fresh Opening Soon on B’way & 41st. Photo courtesy of Lunch’er Harry
I’ve had enough, I like you too much and I can’t stand for you supporting Baja Fresh anymore. Friends don’t let friends support Baja Fresh. You’re making a fool of yourself. I told you long ago that this is not the “west coast Baja” you’re used to. I told you, that they’d been in Jersey for years now running a sinister operation of 9$ flaccid burritos, where they push the envelope of rice to meat ratio every time, probably just to test a customer’s breaking point. I would never in a billion years succumb to openly compromising my foodie reputation and associating myself Baja Fresh as a fan. However, just for you, I did [last week], and for the sake of being a cheapie who likes deals that rip off my arch nemesis (i.e. my failed attempt to win a free Yushi lunch). I tried printing the page at work but it would have been about 5 pages long since the stream of comments was so long. I decided to just bring in my phone and show them evidence that I actually went through the hassle of becoming a fan and writing a comment.
I went to the Baja on Lex and they turned me down because I didn’t have a printed piece of paper, which the manager sheepishly replied was mandated by corporate. I can’t stand store managers without common sense. After the KFC debacle you would think managers would just go with the let’s just make customers happy and not be a stickler for rule that startsriots part of the promotion. I understand that they wanted the paper as evidence, but it’s not like each Baja branch is going to send 500 pieces of paper to corporate for some mail room boy to perform some sort of audit. In the name of customer service and some common sense couldn’t have just taken my name down with some manager override, just to entertain me and leave me with renewed hopes for Baha. Now I will forever be a vigilante working the viral food scene against the evil forces of Baja Fresh. There, now I feel better.
I believe I have said everything that needs to be said about NYC Baja Fresh here. As for your coupon fiasco, I’m guessing the ML community will have some thoughts about this. Thanks for the email!