Comments on: Street Sweets Truck Works it Out in Front of MOMA

By: ssgdm

ssgdm — Thu, 09 Jul 2009 10:00:51 +0000

Pastrychick, we are so very sorry that your first and only experience with Street Sweets was a poor one. Although it is no excuse, the pear tart was a brand new addition to our menu, and from time to time as you know when baking there will be items that are just duds for a slue of reasons.
On many occasions during our early existence I have encouraged customers to give us feed back, of course both good and bad, it is truly the only way one learns from their mistakes and from their successes.
We do not want any customer going away unsatisfied, so please allow me the opportunity to ether offer you something else from our menu, or refund to you the cost of the tart.

By: pastrychick

pastrychick — Wed, 08 Jul 2009 20:21:22 +0000

As a big fan of the dessert truck movement of 2008-2009, I was looking forward to trying Street Sweets and went today for the first time. For $4.50, I got a carmelized pear puff pastry tart that was inedible – overbaked, flavorless – I sadly threw it out after two bites. The menu is pretty extensive; I think they’d probably be better off with a smaller, more focused selection until they get their sea legs (or street legs).

By: Shivery.McPickles

Shivery.McPickles — Wed, 08 Jul 2009 17:58:32 +0000

Dude, I love Papa Perrone. Could he be cooler?

By: ssgdm

ssgdm — Wed, 08 Jul 2009 11:45:16 +0000

In the sprit of the loyalty card, and for the foreseeable future, of course unless it gets out of hand, Street Sweets will provide customers with their choice of anything we offer on our menu once they get to “easy street”.
We feel at this stage in our business it is much more important to build a following that enjoys what we offer, than worry that we are giving away too much, especially in light of the fact that a customer actually has returned to us 10 times before they find themselves on “easy street”. Your original positioning stands.

By: Zach Brooks

Zach Brooks — Tue, 07 Jul 2009 23:53:58 +0000

@ssgdm – Should I change it to say “Your choice of any treat on the menu” I thought that was just assumed that it was only one thing…

By: ssgdm

ssgdm — Tue, 07 Jul 2009 22:51:07 +0000

Zach, they can’t have “anything” they want once they get to “Easy Street”.
We will be generous, we wont dictate, what customers can and can’t have, however there needs to be some limitations.
It’s like the all you can eat buffet, you can’t move in for the week, and bring the family.

By: jake

jake — Tue, 07 Jul 2009 21:19:06 +0000

If the treats truck did that to me, it would be a possible deal breaker, but I got to say $1.50 per cookie is rough too.

If you compare the two, it is like buy two get one free at treats truck. That adds up really quick.

By: Fred

Fred — Tue, 07 Jul 2009 21:07:36 +0000

Zach, are you doing the Time Warp again? (its just a jump to the left)

By: Sarah

Sarah — Tue, 07 Jul 2009 20:59:22 +0000

wait– since when do you have to get a cookie as your treats truck freebie? I’ve been laying off (just a bit) but the last time I turned in my card I don’t remember Kim putting any limitations on my treat of choice…

By: joer

joer — Tue, 07 Jul 2009 20:34:25 +0000

Ran into Zach today. Did a drive-by hi/bye and told him that I’m Joe. One of these days, he’ll remember me.

…probably for being the strange guy who says hi, and never actually stops to talk to him.