Comments on: BREAKING NEWS: Riese Snubs Midtown on Haagen Dazs Free Flavor Day

By: Josh

Josh — Thu, 15 May 2008 19:48:08 +0000

So I went to http://www.rieserestaurants.com…. you can click on any of their franchises to see all of the riese-owned locations. Of all 15 brands, the only one with no link showing Riese-owned locations is Haagen Dazs. Anyone else find this suspicious?

By: Mari L

Mari L — Thu, 15 May 2008 18:55:34 +0000

I got my free Haagen Dazs ice cream at the Bway and 33rd St. shop. I arrived at 4:10pm with a print-out from the Haagen Dazs website displaying the offer. I’ve found that most shops in Penn Station will usually not honor free promotions. 2 Carvel shops there said they knew nothing about the free offer last week, and I heard that nobody scored with that one anywhere in NYC.
I think it’s best to arrive early in the giveaway time, with an ad or print-out in hand. If there’s a line, that’s a good sign.

By: Zach@MidtownLunch

Zach@MidtownLunch — Tue, 13 May 2008 14:46:06 +0000

Just an FYI… this post is from the 2007 promotion. The 2008 Post just went up here:

http://midtownlunch.com/blog/2008/05/13/penn-station-is-only-midtown-location-for-free-haagen-dazs-today/

By: disgruntled

disgruntled — Tue, 13 May 2008 14:32:56 +0000

but the 7th ave location is listed as participating on H-D’s web site!! :(

By: Jamie

Jamie — Tue, 13 May 2008 13:44:17 +0000

What was the final word on free haagen daaz in penn station? They are giving out vanilla honey bee today.

By: Dave

Dave — Fri, 25 May 2007 17:51:50 +0000

No surprise. Riese restaurants are the worst in NYC hands down. The routinely fail to participate in any TGI Friday’s locations, they have the filthiest stores with the rudest staff of any chains in NYC.

Frankly, you can always spot a chain Riese spot a mile away. Be it Dunkin Donuts, KFC, Roy Rogers, Pizza Hut, TGI Friday’s, etc. If it’s Riese it’s just disgusting to look at, overpriced, and nasty. If it’s not Riese owned, it will have a cleaner, newer exterior, a cleaner interior, and people working that at least marginally care about serving you.

I really wish all the chains would revoke their franchises so that Manhattanites could get real food from these chains.

It’s that simple.

By: Jessica "Su Good Eats"

Jessica "Su Good Eats" — Thu, 17 May 2007 03:52:09 +0000

Woohoo, I got a coupon after complaining. Here’s the apology letter they sent:

Thank you for your email regarding your recent visit to the Häagen-Dazs(r) shop in New York. We are very concerned when an incident such as this arises and appreciate your bringing this matter to our attention.

Häagen-Dazs(r) shops are independently owned and operated and the shop owner is responsible for resolving your situation. However, we also believe that you should have a pleasant experience in any shop bearing our name, and we have forwarded your comments to the corporate managers for this area. We regret that you were unable to enjoy your time at the Häagen-Dazs(r) shop and urge you to contact the manager or owner directly to complete the issue to your satisfaction.

Please watch your mail for a gift certificate to arrive for Häagen-Dazs(r) along with our sincere apologies. We appreciate your calling this matter to our attention and hope that your next Häagen-Dazs(r) experience will bring you nothing but pleasure.

By: Lara

Lara — Wed, 16 May 2007 15:31:38 +0000

http://www.rieserestaurants.com/home.asp Here is a list of their restaurants.

By: Lara

Lara — Wed, 16 May 2007 15:30:18 +0000

Easily done. I hate Riese–they are the thieves who up the $8 burger at TGI Fridays to $16.

By: Jessica "Su Good Eats"

Jessica "Su Good Eats" — Wed, 16 May 2007 03:17:13 +0000

I tried two other Haagen Dazs today. The one in Union Square is no longer (but it’s not reflected on Haagen Dazs’ site), and the one on Bleecker and Broadway said they ran out. All their tubs looked pretty full to me. I’m writing a complaint letter.